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Get in Touch
Feel free to get in touch
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Are your products eco-friendly?Yes, I use sustainable soy wax and recyclable packaging wherever possible. I’m always looking for ways to improve sustainability while maintaining quality.
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What should I do with the jars after my candle is finished?I encourage reusing your candle jars! They’re perfect for storing small items, holding plants, or even as decorative pieces.
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What are your shipping costs?I offer two shipping options: £4.50 for First Class Royal Mail Tracked £3.50 for Second Class Royal Mail Tracked Shipping is free for orders over £50.
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Do you offer international shipping?Currently, I ship within the UK. If you’re outside the UK and interested in my products, please get in touch, and I’ll see what I can do.
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Can I include a gift message with my order?Absolutely! Just let me know at checkout, and I’ll include a personalised handwritten note with your gift.
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How should I care for my candle to make it last longer?Trim the wick to 5mm before each use to prevent sooting. Allow the candle to burn long enough for the top layer of wax to melt fully to avoid tunneling. Always burn your candle on a heat-resistant surface and never leave it unattended.
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How do I use wax melts?Simply break off a piece of the snap bar, place it in your wax warmer, and let the fragrance fill your space. Use with an unscented tealight and never leave it unattended.
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How do I get the best performance from my reed diffuser?Place your reed diffuser away from direct sunlight and heat sources. Flip the reeds every couple of weeks to refresh the fragrance.
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Can I customise a scent or create a bespoke product?At this time, I don’t offer bespoke scents, but I’d love to hear your ideas for future collections!
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Do you sell your products wholesale?I’m open to small-batch wholesale partnerships with boutique-style businesses that align with the Halse ethos. Please contact me to discuss further.
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What does "Halse" mean?Halse means "to hug or embrace." My products are created with this sentiment in mind, designed to bring moments of comfort, connection, and mindfulness to your daily life.
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Are your products handmade?Yes, every Halse product is lovingly hand-poured in small batches. From candles to wax melts and reed diffusers, each one is crafted with care and attention to detail.
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What makes Halse products unique?Halse is more than just a candle or diffuser. Each scent is inspired by the stars and paired with a mindful ritual to help you embrace moments of stillness and calm. I use high-quality soy wax, premium fragrance oils, and vegan-friendly ingredients in all my creations.
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What materials do you use in your candles?My candles are made from high-quality soy wax blended with premium fragrance oils. They are vegan-friendly and free from animal testing.
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Are your products cruelty-free?Yes, all Halse products are cruelty-free and have not been tested on animals.
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What sizes are available for your candles?Halse candles come in two sizes: 220g and 75g, packaged in Italian glass jars with stainless steel lids.
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Do your wax melts contain any additives?My wax melts are made with soy wax and premium fragrance oils, topped with a sprinkle of dried flowers for an added touch of beauty.
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How long do your reed diffusers last?On average, a reed diffuser will last up to 12 weeks, depending on the room’s temperature and airflow.
Still Have Questions?
If you didn’t find what you were looking for, feel free to reach out the form above.
I’d love to hear from you!
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